Terms of Service

Welcome to use Tabbiy (hereinafter referred to as "this extension") developed by Nebula Dev (hereinafter referred to as "the service provider"). This document contains the Terms of Service, Privacy Policy and Refund Policy, which together constitute a legal agreement between you (hereinafter referred to as "the user") and the service provider regarding the use of this extension. Please carefully read and understand this document before installing and using this extension. Once you install and use this extension, it means that you have fully understood and agreed to be bound by all the terms of this document. If you do not agree to any term of this document, please immediately stop installing and using this extension.

1. Service Content and Scope

This extension is a tool-type application running on the Google Chrome browser. Its main function is to automatically group and manage users' browser tabs, helping users optimize the browser experience and improve tab management efficiency. The service provider has the right to update, upgrade or adjust the functions, interface, service content, etc. of this extension according to technological development, changes in user needs, etc. Relevant changes will be notified to users through announcements in the Chrome Web Store or prompts within the extension. The user's continued use of this extension shall be deemed as acceptance of such changes.

2. Usage Specifications

When using this extension, users shall comply with the following regulations:

Shall not use this extension to engage in any activities that violate laws, regulations or public order and good customs, including but not limited to spreading illegal information, maliciously attacking others, infringing on the legitimate rights and interests of others, etc.;
Shall not conduct reverse engineering, reverse compilation, cracking, modification or tampering of this extension, or attempt to obtain undisclosed information such as the source code and core technology of this extension;
Shall not use this extension to interfere with the normal operation of the Chrome browser or impair the browser experience of other users;
Shall not use this extension for commercial promotion, malicious marketing and other purposes without the written permission of the service provider.

3. Intellectual Property Rights

All intellectual property rights of this extension, including but not limited to software copyright, trademark rights, patent rights, technical secrets, etc., belong to the service provider. The service provider grants the user a non-exclusive, non-transferable and limited license, allowing the user to install and use this extension on their personally used Chrome browser. This license is only for personal non-commercial purposes. Users shall not transfer or license others to use this extension without authorization, or copy, distribute or disseminate any part of this extension.

3.1 User-Generated Content

The user retains all intellectual property rights to any content generated or uploaded by the user through this extension (including but not limited to custom tab grouping rules, tab configuration templates, etc., hereinafter referred to as "User Content"). The user hereby grants the service provider a global, non-exclusive, royalty-free license to use, store and display such User Content solely for the purpose of providing and improving the extension's services (e.g., saving grouping rules locally, displaying rules on the user's device).

4. Disclaimer

The service provider makes every effort to ensure the stability and functionality of this extension, but does not make absolute guarantees for the following matters:

This extension will fully meet all the needs of users;
This extension will not have failures, errors or interruptions under any circumstances;
The accuracy, completeness and timeliness of the data processed or functions provided by this extension.

The service provider shall not be liable for any user losses caused by the following reasons:

Force majeure factors, such as natural disasters, network interruptions, policy adjustments, etc.;
Improper operation by the user, equipment failure, browser version incompatibility, etc.;
External factors such as third-party software, services or cyber attacks.

4.1 Third-Party Services

This extension may contain optional links to or integrations with third-party websites or services (e.g., links to Chrome Web Store help pages). These links and integrations are provided solely for your convenience and are not mandatory for using the extension's core functions. The Service Provider is not responsible for and makes no representations or warranties whatsoever regarding the content, privacy policies, or practices of any third-party websites or services.

5. Limitation of Liability

To the extent permitted by law, the service provider shall not be liable for any direct, indirect, incidental, special or punitive damages (including but not limited to loss of profits, data loss, business interruption, etc.) caused by the use or inability to use this extension, even if the service provider has been informed of the possibility of such losses. If relevant laws have mandatory provisions on liability limitation, the service provider's liability for compensation shall be subject to such mandatory provisions.

6. Change and Termination of Terms

The service provider has the right to modify these service terms according to changes in laws and regulations, business development, etc. The modified service terms will be published through announcements in the Chrome Web Store or prompts within the extension, and will take effect 15 natural days after the publication date. If you do not agree to the modified terms, you shall stop using this extension before the effective date; continued use after the effective date shall be deemed acceptance of the modified terms.

The service provider has the right to terminate the provision of this extension service to users under the following circumstances:

The user violates any provision of these service terms and fails to correct it within a reasonable period after being notified by the service provider;
Laws and regulations require or the competent authority orders the termination of service provision;
Due to technical upgrades, business adjustments and other reasons, the service provider decides to stop operating this extension.

After the service is terminated, the service provider will stop providing all functions of this extension, but will process the user's relevant data in accordance with this privacy policy.

Privacy Policy

1. Data Collection

To realize the core function of automatic tab grouping, this extension may collect the following data related to user usage:

Browser tab information: including the title, URL address, etc. of the tab. However, such information is only processed and stored in the user's local browser and will not be uploaded to the service provider's server;
User setting information: personalized settings made by users in this extension (such as grouping rules, interface styles, etc.) and saved tab configurations. If you have enabled Chrome Sync in your browser, this data may be synchronized across your devices through Google's Chrome Sync service in accordance with Google's privacy policy. This synchronization is managed entirely by Google and not by the service provider. Such information is only stored in the user's local browser and will not be uploaded to the service provider's server, which is used solely to provide personalized services for users;
Usage statistics: We may collect anonymous statistical data (e.g., extension usage frequency, function usage times) via Google Analytics (a third-party tool by Google LLC); the data (without personal identifiers) will be encrypted and transmitted to Google’s servers, and we only use Google Analytics’ aggregated results to optimize the extension. For details on Google’s data processing, see Google Privacy & Terms.

This extension will not collect users' browsing history, personal identification information (such as name, contact information, ID number, etc.), payment information and other sensitive data, unless the user voluntarily provides them to the service provider.

2. Data Use

The collected data will only be used for the following purposes:

Realize the core functions of this extension, such as automatic grouping according to tab information;
Save users' personalized settings to provide users with a consistent experience;
Analyze user usage behavior, optimize the functions and performance of the extension, and improve service quality;
Comply with the requirements of laws and regulations and cooperate with the investigation of competent authorities.

3. Data Sharing

The service provider undertakes not to sell, rent or transfer users' personal data or information that can identify users' identities to any third party, unless it meets the following circumstances:

Obtain the user's explicit written permission;
To comply with laws and regulations, court judgments or arbitration awards, or respond to the legitimate requirements of competent authorities;
Share data within a necessary scope to protect the legitimate rights and interests of the service provider, users or other third parties;
When the service provider undergoes business changes such as merger, acquisition, and asset transfer, transfer the data to the relevant transferee under the premise of complying with confidentiality obligations.

For anonymized statistical data, the service provider has the right to share it with third parties or use it for other legal purposes without disclosing users' personal information.

4. User Rights

Users have the following rights to their data in this extension:

Right of access: Users can view their personalized settings and other data in the settings interface of this extension;
Right of modification: Users can modify their personalized settings in the extension at any time;
Right of deletion: Users can delete relevant data stored locally by clearing browser cache, uninstalling the extension, etc. If you have enabled Chrome Sync, you need to manage or delete the synchronized data through your Chrome browser's sync settings (subject to Google's privacy policy).
Right of export: Users can export their personalized setting data according to the functions provided by the extension.

5. Security Measures

The service provider attaches importance to the security protection of user data and takes the following measures to ensure data security:

Restrict data access rights and only authorize necessary staff to access user data;
Regularly conduct security testing and maintenance of the system to prevent risks such as cyber attacks and data leakage;
Formulate data security emergency plans and take timely remedial measures in the event of data security incidents.

Although the service provider has taken the above security measures, the Internet environment is uncertain, and the service provider cannot completely guarantee the absolute security of data. Users should bear the corresponding risks by themselves.

6. Data Retention Period

We only retain your personal data for the minimum period necessary to achieve the purposes described in this policy, as follows:

Browser tab information: Temporarily stored only while the tab is open and will be automatically cleared when the tab is closed; if you use the tab saving function, relevant information will be retained until you actively delete it or uninstall this extension.
User setting information: Including personalized configurations such as grouping rules and interface styles, which will be retained for the duration of your installation of this extension until you uninstall the extension or actively perform a "clear data" operation in the extension settings. If you have enabled Chrome Sync, data retention will follow Google's sync service policies.

Refund Policy

This policy clarifies the refund rights and procedures for users who purchase services through the Paddle platform. It is fully aligned with Paddle's 14-day right of cancellation in their Buyer Terms to ensure clear user rights and traceable dispute resolution.

1. Scope of Application

This refund policy applies to consumers (non-business or commercial procurement entities) who purchase our extension services through the Paddle platform, including:

One-time paid premium features (hereinafter referred to as "One-time Services");
Paid subscription services (hereinafter referred to as "Subscription Services").

Free features are not covered by this refund policy. This policy may be adjusted based on actual circumstances and Paddle's rules. Users must review the latest version before applying for a refund.

2. Refund Conditions and Time Limits

Users may apply for refunds under the following circumstances, with core refund periods and rules strictly following Paddle's 14-day right of cancellation policy:

2.1 14-Day Unconditional Right of Cancellation (Fully compliant with Paddle's Buyer Terms)

For One-time Services: Consumers have the right to cancel their purchase and apply for a full refund without providing any reason within 14 days from the day after completing the transaction through Paddle;
For Subscription Services: Applicable only to initial subscriptions (excluding automatic renewals). Consumers have the right to cancel their subscription and apply for a full refund without providing any reason within 14 days from the day after completing the initial subscription transaction through Paddle (if the service has been partially used, the refund amount will be calculated based on the "proportion of unused days");

Note: In accordance with Paddle's Buyer Terms, the "automatic renewal" of subscription services is not eligible for this 14-day unconditional right of cancellation, which applies only to initial subscriptions.

2.2 Time Limit Calculation Rules (Fully consistent with Paddle's Terms)

Start time: The 14-day period begins on the day after the "transaction completion date" displayed on the Paddle platform (not the date when the user actually uses the service);
Validity of the period: As long as the consumer sends the cancellation notice before the expiration of the 14-day period (regardless of when we or Paddle receive it), it is considered to meet the deadline requirements and does not affect the exercise of the right of cancellation.

2.3 Supplementary Refund Scenarios

In addition to the 14-day unconditional right of cancellation mentioned above, consumers may apply for refunds within the following specific time limits (if the time limit is shorter than 14 days, the following provisions shall apply; uncovered scenarios shall still be subject to the 14-day rule in Section 2.1):

Service quality issues: If One-time Services/Subscription Services (including initial and renewal periods) cannot be used normally due to quality issues with our products (e.g., inability to load features, failure of core benefits), consumers must apply for a refund within 7 days from the day after the problem occurs. After verification, we will refund the corresponding fee based on the "fault impact period";
Duplicate purchase/activation errors: If consumers repeatedly purchase the same One-time Service or activate the same Subscription Service due to operational errors, they must apply for a refund within 3 days from the day after the duplicate transaction is completed. After verification (requires Paddle order screenshot), we will refund the repeatedly paid amount.

3. Refund Application Process

3.1 Submission of Cancellation Notice (Strictly following Paddle's requirements)

In accordance with Paddle's Buyer Terms, consumers must first inform Paddle when exercising their right of cancellation, following these procedures:

Primary step: Consumers must submit a cancellation notice through official Paddle channels:
- Paddle "Contact Us" online form (recommended channel for immediate processing);
- Or use Paddle's provided model cancellation form;
- Or issue a clear, unambiguous cancellation statement through other communication channels recognized by Paddle.
Content requirements for notice:
- Must include: Paddle order number, name of purchased service, consumer's name and contact information;
- When using the model cancellation form, complete information is required: order date, consumer's address, and if submitting in paper form, consumer's signature and date.
Simultaneously inform us: After submitting the cancellation notice to Paddle, please synchronize relevant information through our email:
Email: tyruslockwood@gmail.com
(Please provide a screenshot or receipt of Paddle's notice to facilitate our assistance in processing)

3.2 Confirmation and Review

Paddle will send an acknowledgment of receipt immediately upon receiving the cancellation notice (if submitted through the "Contact Us" form);
Upon receiving the user's synchronized application, we will verify the order and cancellation notice records with Paddle and complete the review within 3 working days;
The review result will be notified via the user's reserved email:
- Approved: Simultaneously inform the refund progress and Paddle's refund processing channel;
- Rejected: Clearly explain the reasons (e.g., missing materials, overdue, non-compliance with Paddle rules, etc.) and inform the method for supplementary materials.

3.3 Processing Priority

If a consumer qualifies for both "14-day unconditional cancellation" and "supplementary refund scenarios" simultaneously, the "14-day unconditional cancellation" process will take priority to ensure compliance with Paddle's rules.

4. Refund Method

Refund path: Strictly following Paddle's fund flow, all refunds will be processed through the user's original payment method (i.e., the account used by the user to pay through Paddle);
Arrival time: The time for refund funds to arrive depends on the processing cycle of Paddle platform and the user's payment channel (usually 3-10 working days). We will assist users in following up on Paddle's progress but cannot guarantee the exact arrival time;
Fee deduction: No additional handling fees. The refund amount is the "actual amount paid by the user" (excluding transaction fees charged by Paddle platform, which will be negotiated between us and Paddle).

5. Circumstances for Refusal of Refund Applications

We reserve the right to refuse refund applications under the following circumstances (in compliance with Paddle's Buyer Terms):

The user cannot provide valid purchase certificates (e.g., Paddle order number, payment screenshot);
The user has normally used the paid service and obtained corresponding benefits:
- For One-time Services: The user has fully used the core functions;
- For Subscription Services: Outside the 14-day unconditional cancellation period for initial subscriptions, or during automatic renewal cycles, the user has enjoyed core benefits for more than 50% of the cycle (e.g., 16 days or more of a monthly subscription);
The inability to use the paid service is due to the user's own reasons (such as equipment failure, incompatible browser version, improper operation, network problems, etc.);
The user applies for a refund by fraudulent, false statements or other improper means;
Exceeding the refund time limit stipulated in this policy (especially the 14-day unconditional cancellation period), without special circumstances (e.g., force majeure) recognized by Paddle and their written consent.

6. Special Provisions for Subscription Services (Alignment with Paddle Rules)

The subscription service is based on a monthly/annual cycle (you may select an annual cycle for a discount, if available; the specific cycle is subject to the package displayed at the time of purchase) and is set to auto-renew by default until the user actively cancels it.
⚠️ Note: Automatic renewals are not eligible for the 14-day unconditional refund right.
If the subscription price is adjusted, we will notify the user via in-extension prompts or the email associated with the Paddle order at least 7 natural days in advance. If the user disagrees with the price adjustment, they may cancel the subscription before the end of the current cycle; the price adjustment will not affect the already active subscription cycle.
The subscription renewal deduction time is between 00:00 and 01:00 (UTC) on the expiration date of each subscription cycle.
To cancel the subscription, the user shall complete two steps at least 48 hours before the end of the current subscription cycle:
- Submit a "cancel automatic renewal" application through official Paddle channels (to ensure Paddle stops subsequent deductions);
- Synchronize the cancellation notice through our email (tyruslockwood@gmail.com) with Paddle order number and purchase email attached.
The cancellation will take effect in the next cycle, and the already paid fee for the current cycle will not be refunded. If the user cancels within the 14-day unconditional cancellation period for the initial subscription, they may simultaneously apply for a refund for the current cycle (in accordance with Section 2.1).

7. Other Instructions

Dispute resolution: If consumers have objections to the refund result, they may first contact Paddle's Buyer Support Team (refer to the dispute resolution channels in Paddle's Buyer Terms). We will cooperate by providing order and service records;
Policy alignment: Matters not explicitly covered in this policy shall be subject to Paddle's official Buyer Terms and refund rules. We will promptly adjust this policy in accordance with updates to Paddle's rules.

Contact Information: For refund applications or inquiries, please send an email to tyruslockwood@gmail.com

Others

Contact information of the service provider: tyruslockwood@gmail.com

Effective Date: This document (including Terms of Service, Privacy Policy, and Refund Policy) shall take effect on October 4, 2025 (hereinafter referred to as the "Effective Date").

Amendment Rule: Any subsequent amendments to this document shall be published through the Chrome Web Store announcement or in-extension prompt, and shall take effect 15 natural days after the amendment is published. The amendment shall not have retrospective effect on users who have used the extension before the effective date of the amendment.

For versions of this document before the Effective Date, please contact the service provider for inquiry.